Citizen-facing platforms
Permitting, licensing, benefit applications, public records — designed for plain-language UX and full accessibility.
Industries / Public Sector
Government software that treats citizens like users.
We build public-sector platforms with the user research, accessibility, and operational discipline citizens deserve — and the procurement and compliance posture agencies need.
7
State/local engagements
FedRAMP
Moderate-aligned cloud foundations
WCAG 2.1 AA
Conformance baseline (every release)
0
Vendor-locked deliverables
What it is
The work, plainly described.
Public Sector is the industry where engineering meets civic responsibility. We build for state agencies, large city governments, and federal program contractors with the procurement-aware engagement model and the operational maturity that government needs. We're not a primary federal contractor — we partner with primes and work directly with state & local agencies.
Where it fits
- State agenciesModernization of citizen-facing services, internal tooling, and data platforms.
- Large city & county governmentsPermitting, licensing, citizen engagement, and operational analytics.
- Federal sub-prime engagementsWe work as a sub-prime to federal primes on relevant program work.
- Public-sector adjacentUniversities, hospitals, transit authorities, and other public-mission organizations.
Capabilities
What we'll actually do.
Each of these is a deliverable category, not a buzzword bullet. We scope, build, and stay accountable for each one.
Identity & access
Login.gov integration, ID.me, state SSO, multi-factor authentication, and access policies for sensitive data.
AI for government
Document intelligence, case triage, and citizen-facing assistants — with eval discipline and FOIA-aware logging.
Operational analytics
Performance dashboards, program outcome tracking, and the data work that supports evidence-based policymaking.
Section 508 / WCAG
WCAG 2.1 AA and Section 508 conformance with manual testing and disability-community feedback.
FedRAMP-aware cloud
FedRAMP Moderate-aligned cloud foundations, StateRAMP-relevant work, and the documentation rigor procurement requires.
Process
How an engagement actually runs.
No mystery, no shifting goalposts. Five phases with measurable outcomes per phase.
Discovery & user research
We talk to citizens and agency staff. Most government software fails because the people who use it weren't consulted.
Compliance & security foundation
FedRAMP/StateRAMP-aligned cloud foundation, accessibility baseline, and the artifacts procurement officers expect.
Iterative build
Two-week sprints with stakeholder demos. We adapt to agency cadence — not all agencies operate at sprint speed.
Accessibility & user testing
Manual accessibility testing with assistive technology users. UX testing with real citizens.
Phased rollout
Pilot county/region/agency first, then expanding rollout with adaptation for local context.
Why us
Three things you should know.
Accessibility is a release blocker
Section 508 and WCAG 2.1 AA conformance are not negotiable. We don't ship features that don't pass.
Citizens are the users
Our discovery starts with citizens, not agency org charts. The result is software citizens actually use.
Procurement-aware engagements
We've operated under T&M, fixed-price, and IDIQ contracting. We adapt to the contracting vehicle, not the other way around.
Frequently asked
The questions everyone asks.
Are you a federal prime?
No. We sub-prime through federal partners and work directly with state and local agencies. For federal direct contracting we partner rather than compete.
Do you have FedRAMP authorization?
We've built and operated FedRAMP Moderate-aligned platforms but we're not a FedRAMP-authorized SaaS vendor — we're a services partner that builds within authorized environments.
Do you support 18F-style discovery sprints?
Yes — we run user-centered discovery sprints aligned with USDS / 18F practices. We've subbed under teams that have done this work.
How do you handle FOIA?
Audit logging, retention policies, and access patterns are designed with FOIA in mind from sprint zero.
What about state-specific procurement?
We've worked through state-specific procurement vehicles in CA, TX, NC, NY, and several others. Procurement is a learned skill — we have it.